Unit 1 Basic Knowledge of Business Letter Writing
1.1 Introduction
1.2 The Principles of Business Letter Writing
1.3 Preparation before Writing
1.4 Useful Sentences in Business Letters
Unit 2 Establishing Business Relations
2.1 Introduction
2.2 Writing Skills
2.3 Sample Letters
2.4 Useful Sentences on Establishing Business Relations
Unit 3 Inquiries and Replies
3.1 Inquiry
3.2 Reply
3.3 Useful Sentences on Inquiries and Replies
Unit 4 Credit Investigation
4.1 Introduction
4.2 Letter Samples
4.3 Useful Sentences on Credit Investigation
Unit 5 Quotation and Offers
5.1 Introduction
5.2 Writing Skills
5.3 Letter Samples
5.4 Useful Sentences on Quotation and Offers
Unit 6 Counter Offer
6.1 Introduction
6.2 Writing Skills
6.3 Letter Samples
6.4 Useful Sentences on Counter Offer
Unit 7 Orders, Acceptance and.Rejections
7.1 Introduction
7.2 Writing Skills
7.3 Letter Samples
7.4 Useful Sentences on Orders, Acceptance and Rejections
Unit 8 Sales Promotion
8.1 Introduction
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Unit 9 Establishment of L/C and Amendment
Unit 10 Packing
Unit 11 Shipment
Unit 12 Insurance
Unit 13 Claims
Appendix A Useful Abbreviations in International Trade
Appendix B The Relevant Documents and Other Useful Expressions
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