Chapter 1 Structure and Layout of International Business Letter
Chapter 2 Writing for Effectiveness
Chapter 3 Tactics of Written Negotiation
Chapter 4 Letters for Preparations before Trades
Chapter 5 The Procedures of Written Negotiation
Chapter 6 Orders
Chapter 7 Sales Promotion
Chapter 8 Terms of Payment
Chapter 9 Packing
Chapter 10 Shipment
Chapter 11 Insurance
Chapter 12 Complains， Claims and Adjustments
Chapter 13 Joint Venture
Wordlist
Useful Phrases
Sources