我想很多在外貿(mào)行業(yè)工作的HR在面試畢業(yè)生的時候會經(jīng)常遇到這樣的問題，問及專業(yè)的商務(wù)知識的時候?qū)Υ鹑缌鳎且婚_口說英語就差強(qiáng)人意。貌似很多學(xué)生都認(rèn)為外貿(mào)視乎只是需要寫寫郵件，懂一些商務(wù)英語屬于就可以了，但是英語口語不行怎么和別人溝通，怎么談生意？所以今天專業(yè)人士告訴你商務(wù)英語口語怎么學(xué)？實(shí)用的商務(wù)英語口語句子有哪些？




一、外貿(mào)競爭激烈，郵件溝通效率低

在十幾年前，外貿(mào)還是蠻好做的，客戶都是主動上門；后來是需要主動用郵件與客戶溝通，利用各種B2B平臺；但是隨著外貿(mào)行業(yè)競爭壓力越來越大，供過于求，用郵件與客戶溝通的方式不僅慢，而且不能及時了解客戶的需求；再來客戶接受到的郵件也過于泛濫，對郵件營銷的模式已經(jīng)疲勞，產(chǎn)生反感。所以會寫商務(wù)往來溝通郵件，遠(yuǎn)遠(yuǎn)不如直接對話來得方便、有效、快速。

二、用商務(wù)英語口語交流，比郵件溝通成功率更高

直接利用所學(xué)到的商務(wù)英語口語交流，成交一筆單子的時間比郵件溝通更短，而且可以加快與客戶建立情感聯(lián)系。但是剛開始從事外貿(mào)行業(yè)的畢業(yè)生，往往怯于與客戶溝通，一是擔(dān)心自己商務(wù)英語口語交流能力太差；二是不夠了解公司產(chǎn)品，所以往往在與客戶溝通時不能及時對答。這種情況很常見，但是如果有過硬的商務(wù)英語口語交流能力，不了解公司產(chǎn)品完全不是問題，完全可以用語言溝通解決這種問題。

三、商務(wù)英語口語該怎么學(xué)？

學(xué)習(xí)商務(wù)英語，不僅需要書本知識，也需要實(shí)踐。學(xué)生在學(xué)校學(xué)習(xí)的專業(yè)商務(wù)英語理論知識是需要的，有一些專業(yè)的英語術(shù)語，在制作外貿(mào)跟單時極其重要；那么實(shí)踐中學(xué)習(xí)的是什么？學(xué)習(xí)與客戶交流，提高商務(wù)英語運(yùn)用能力。剛畢業(yè)的學(xué)生最怕就是與客戶交流，怕的原因就是交流少，所以才需要逼自己多去交流。這是提高商務(wù)英語口語能力最快而且有效的方式。

我提倡在校學(xué)生寒暑假可以找外貿(mào)公司實(shí)習(xí)，就算不給工資，也一定要找這類實(shí)習(xí)單位。只有在客戶交流的時候?qū)W習(xí)商務(wù)英語才是實(shí)用性最高的。如果找實(shí)習(xí)單位不方便，可以找老師學(xué)習(xí)商務(wù)英語口語對話，營造真實(shí)商務(wù)環(huán)境，學(xué)會運(yùn)用所學(xué)的商務(wù)英語知識，不僅提高自信，也能增強(qiáng)英語能力。




四、實(shí)用的商務(wù)英語口語句子有哪些？

一、價格
I think we can strike a bargain with you if your prices are competitive.
我認(rèn)為如果價格有競爭力，我們就可以達(dá)成交易。
Is that your quoted prices?
這是你方的價格嗎？
It would be very difficult to come down with the price.
我們很難再降價了。
our prices are the most reasonable.
我們的價格是最合理的。
can you cut down the price for me?
你們可以降低價格嗎？
we can offer you discount terms.
我們可以向你提供折扣。
Do you quote CIG or FOB?
你們報的是到岸價還是離岸價？
I can assure you our price is very favourable.
我可以保證我們的價格是優(yōu)惠的。
Please give us your best price.
請給我們報最低價。
All the prices are on the FOB shanghai basis.
所有的價格都是上海港船上交貨價。
Your prices are much too high for us to accept.
你的價格太高，我們不能接受。
I can't allow the price you ask for.
我不能同意你們要求的價格。
we can't cover our production cost at this price.
這個價格我們不能保本。
Are the price on the list firm offers?
報價單上的價格是實(shí)價嗎？
This is the lowest possible price.
這是最低價了。
thank you for your inquiry.
感謝貴方詢價。
How about the prices?
價格如何？
When quoting ,please state terms of payment and time of delivery.
貴方報價時，請說明付款條件和交貨時間。
Our price is realistic and based on reasonable profit.
我們的價格是很實(shí)際的，是根據(jù)合理的利潤提出的。
If an order is placed, we'll pay the cost of the sample.
如果交易成功，樣品費(fèi)由我們付。

二、談判與合同
Our price is realistic and based on reasonable profit.
我們的價格是很實(shí)際的，是根據(jù)合理的利潤提出的。
If an order is placed, we'll pay the cost of the sample.
如果交易成功，樣品費(fèi)由我們付。
I'm glad that our negotiation has come to a successful conclusion.
我很高興我們的談判獲得圓滿成功。
When shall we come to sign the contract？
我們什么時候簽訂合同？
Do you think it'stime to sign the ontract?
我想該簽合同了吧？
Before the formal contract is drawn up we'd like to restate the main points of the agreement.
在正式簽約之前，我們要重申一下協(xié)議的重點(diǎn)。
As some points concerning the contract have not yet been settled, negotiation has to be continued before the contract is signed.
由于合同某些問題尚未解決，所以在合同簽署前仍需繼續(xù)協(xié)商。
There are a few points which I'd like to ring up concerning the contract.
關(guān)于合同我想提出幾點(diǎn)看法。
The seller should try to carry out the contract in time, if not, the buyer has the right to cancel the contact.
賣方應(yīng)努力按規(guī)定履行合同，否則買方有權(quán)撤消合同。
No party who has signed the contract has the right to break it.
簽署合同的任何一方都無權(quán)撕毀合同。
Once a contract is signed, it has legal effect.
合同一旦簽署即具有法律效力。
We can get the contract finalized now.
現(xiàn)在我們可以簽訂合同了。
Have you any questions in regards to the contract?
關(guān)于合同你還有什么問題要問嗎？

三、訂貨
When can we expect your confirmation of the order?
你什么時候能確定訂單？
We want to order this article from you.
我們想訂這種做。
What's the minimum quantity of an order for your goods?
你們訂貨的最低量是多少？
May I see your list?
我可以看一下你的貨單嗎？
We postponed an order.
我們推了訂貨。
Generally speaking,we can supply all kinds of goods.
一般來說，我們可以提供所有種類的貨。
We have received your catalogue and price list, and now we order the following goods the prices named.
已收到你方目錄和價格表，現(xiàn)按所示價格購下列貨物。
We find both quality and prices of your products satisfactory and enclose our trial order for prompt supply.
我們對你方產(chǎn)品的質(zhì)量和價格均感滿意，現(xiàn)寄去試訂單，請供應(yīng)現(xiàn)貨。
We are pleased to receive your order and confirm acceptance of it.
很高興接到你方訂單，并確認(rèn)予以接受。
As the goods you ordered are now in stock, we will ship them as early as possible.
因?yàn)橘F方訂貨的商品尚有存貨，本公司將一定盡快發(fā)運(yùn)。
I wonder if you could supply us with your latest products for regular orders.
我想知道你們是否能為我們的定期訂單供應(yīng)你們的最新產(chǎn)品。
Our prices depend on the quantity of your order.
我們的價格取決于你們訂單的數(shù)量。
We could reduce our price by 5% if you place a substantial order with us.
如果你們訂貨量大的話，我們可以減價5%。
We must insist on immediate delivery, otherwise we shall be compelled to cancel the order.
我們堅(jiān)決要求立即發(fā)貨，否則我方將被迫取消訂單。
We would prefer to confirm our order with your firm as soon as possinle.
我們想盡快向你們公司落實(shí)訂單。
There is a change we have to make in the order.
訂單中有一處需要修改。

四、運(yùn)輸
We require that transshipment be allowed.
我們要求允許轉(zhuǎn)船。
When can you make shipment carefully?
你們什么時候裝船？
We'll get the goods dispatched within the stipulated time.
我們將按規(guī)定的時間發(fā)貨。
When can you make the balance shipment?
你們何時可以發(fā)余下的貨呢？
I wonder if you could ship the order as soon as possible？
不知道能否盡快裝運(yùn)訂貨？
Let's disscuss about the mode of transportation.
我們討論一下運(yùn)輸方式吧。
What mode of transportation do you suggest we use?
你建議我們用什么運(yùn)輸方式呢？
What sort of delivery periods did you have in mind?
你所打算的是哪一種發(fā)貨期？
Please ensure that we'll get right shipping documents before the arrival of the goods.
請確保在貨物到達(dá)前我方可拿到正確的裝船單據(jù)。
When can we collect the goods?
我們什么時候可以提貨？
We can't advance the time of delivery.
我們無法將交貨時間提前。
I'm very sorry for delay in delivery.
十分抱歉，交貨拖延了。
How long does it take you to make delivery?
你們需要多長時間發(fā)貨？

五、付款
Our terms of payment are by irrevocable L/C pauable by sight draft against presentaion of shipping documents.
我們的支付方式是不可撤消的信用證支付，憑裝運(yùn)單據(jù)見票。
Can you pay it on an installment basis?
你們這里可以分期付款嗎？
Do you accept payment by installments?
你同意分期付款嗎？
How would you like payment be made?
你們采取什么付款方式？
We expect payment in advance on first orders.
我們希望第一次訂貨要求預(yù)付貨款。
What are your terms of payment?
你們的付款條件是什么？
We can't accept D/P or D/A. we insist on payment by L/C.
我們不接收付款交單或承兌交單，我們只收信用證。
Do you accept D/P payment terms.
你們接受付款交單這種方式嗎？
What is the period of validity of this L/C?
這張信用證的有效期是多久？




六、投訴與索賠
The shipment is stuck in customs.
出貨在海關(guān)受阻。
If you fail to make the shipment soon, we'll cancel the order.
如果你們不能近期發(fā)貨，我們將取消訂單。
I'd like to complain of the damaged goods.
我方由于貨物被損向你方投訴。
We're sorry to say that we are dissatisfied with the state of the goods.
很遺憾，我們對商品狀況不滿。
Upon examination,we found the goods are not up to the standard of the sample.
經(jīng)檢驗(yàn)，我們發(fā)現(xiàn)貨物達(dá)不到樣品的標(biāo)準(zhǔn)。
The goods sent are inferior compared to the original sample.
所發(fā)送的貨比原樣品差。
How many are you short?
你們?nèi)绷硕嗌伲?br>Could you pleased send them back to us at our expense?
你能將受損的貨品送還我們嗎？運(yùn)費(fèi)由我方承擔(dān)。
Who'll bear the freight?
運(yùn)費(fèi)由誰來承擔(dān)?
We have a complaint about quality.
我們要起訴質(zhì)量問題。
We have to file a claim on you.
我們不得不向貴方提出賠償。
The goods you sent are not up to the standard.
你們發(fā)運(yùn)來的貨物不符合標(biāo)準(zhǔn)。
I don't think the responsibility should rest with us.
我認(rèn)為責(zé)任不在我方。
We can only take on so much.
我們只能承受這么多。

七、稅收
Paying tax is the duty of every citizen.
納稅是每個公民的義務(wù)。
How many types are taxes divided into?
稅收可分為多少稅種？
Income tax can be divided into personal incone tax and corporation income tax.
所得稅可分為個人所得稅和公司所得稅。
The tax rate China is not very high.
中國的稅收率不是很高。
What's the personal income tax rate?
個人所得稅是多少？
Tax evasion is also a crime.
偷稅漏稅也是一種犯罪。
To avoid writing a receipt is a tax dodge.
不開invoice是一種偷稅行為。
Those who evade tax will be punished by the law.
偷稅漏稅者將受到法律制裁。
Shall savings interest be taxed?
存款利息要納稅嗎？