們經常碰到老客戶的詢價郵件 如何認真的回答重要客戶的詢價 能夠每單必爭 反映出各個銷售之間的能力差別, 這是最近我在做www.membrane-solutions.com 時候一個老客戶的詢價 原文是這樣的：

Hi Helen,


I have a request from a dealer that claims he buy from Millipore NYlon and PTFE filters 0,45 um - 25mm at $530,00 and $580,00 packs of 1000 units. I know this person for a long time and trust him. THis is the type of situation we meet frecuently. Can you manage these levels?


Regards

分析： 這個詢單訴求很清晰 客戶也志在必得這個單子 所以我們要盡力把他拿下

我并沒有簡單的報個價格就發過去 而是精心準備了一封郵件：


Dear Terry:

I was thinking through the night which products will be best for you to start with, here comes your email, Nylon and PTFE filters can not be wrong at any labs, it is really a great choice to pick:

1) Nylon syringe filters: >20 packs: $239/1000 (save $450)

2) PTFE syringe filters >20 packs: $ 279/1000 (save $475)

I will send you products introduction for nylon and PTFE soon, besides, every lot will attach QC document, delivery time is from 7-10 days upon confirmation,

Furthermore: I recommende following products for your consignment plan, if match your request, I will put them into products brochure:

1) PES, CA sterile syringe filters

2) Nylon, PTFE, PES CA membrane filters

3) MCE gridded membrane filter, white and black

4) Tissue culture plastics (plates, flasks, wells)

5) Pipettes (serological, pasture, regular)

6) Vaccum filters set

7) HPLC accesarries: samples vials, SPE, TLC etc

8) Glass fiber, quatz fiber, Filter paper and othe special paper

If the products list are good for you, we will start to design product brochure momentarily,

Let me know how is your distributor thinking of our quotation? And when we could get the orders?

cartridge filters