Dear Irina,

　How are you doing?

　I would like to inform you that the goods will be ready of shipment on April 30th. Could you arrange the balance payment for Proforma Invoice #GW080402-01 accordingly?

　I already sent the booking to Daisy. I think she will confirm the details with you then.

　Looking forward to hearing from you.

　Best regards,

　Water

　Notes

　1. 如果是T/T付款，應提前通知客戶貨物完成的時間和出貨時間，以便客戶安排驗貨和支付余款。安排余款時，有些客戶要求提供簽章的商業發票，根據實際要求制作文件即可。另外，也需要提前聯系客戶的貨代公司了解船期，以免延誤。

　2. 向客戶提供問題之外的信息，比如已經和客戶的貨代取得聯系，或者已經安排訂艙等。主動讓客戶了解訂單的進展情況，讓客戶放心，這也是體現服務的一種方式。